Contact Us
We value your time and want to ensure that you have the best possible experience on our website. If you need assistance with anything, please don't hesitate to reach out to us through one of the channels listed below.
Support Channels
Our customer support team is available 24/7 to help you with any questions or concerns you may have. You can contact us.
Alternatively, you can also visit our Help Centre for answers to frequently asked questions.
Help Centre
Our Help Centre is a comprehensive resource where you can find answers to many of your questions. It includes topics such as:
You can access the Help Centre by clicking on the link at the bottom of every page.
Responsible Gaming Assistance
If you or someone you know is struggling with problem gaming, we have resources available to help. You can contact our responsible gaming team.
We also encourage you to visit some of the external resources we've linked on our website.
Technical Troubleshooting
If you're experiencing technical issues with our website or mobile app, please try the following troubleshooting steps:
If none of these solutions work, please contact our customer support team through live chat or email for further assistance.
Account Security Assistance
We take account security very seriously. If you're concerned about a specific issue related to your account, such as suspicious activity or unauthorized access, please contact us immediately.
Mobile and Desktop Support Accessibility
Our website is optimized for use on both desktop computers and mobile devices. However, if you experience any technical issues while using our site, please don't hesitate to reach out to us through the channels mentioned above.
We strive to respond to all support inquiries as soon as possible, but due to high volumes of requests, it may take a few hours for one of our team members to get back to you. We appreciate your patience and understanding in these matters.
General Support Workflow
Here's an overview of how we handle support requests:
Escalation Guidance
If your issue requires urgent attention or has not been resolved through normal support channels, please contact us via live chat and ask to speak with a supervisor. We'll do our best to resolve the situation as quickly as possible.
Thank you for choosing Cornwall Bingo Hall.
