Terms & Conditions
By accessing, browsing or using our platform (hereafter "the Platform"), you agree to be bound by these Terms and Conditions ("Agreement"). Please read them carefully before proceeding.
These Terms and Conditions are an integral part of every contract made between us (Cornwall Bingo Hall) and our users. By accessing, browsing or using the Platform, you indicate that you have read, understand and agree to be bound by these Terms and Conditions without limitation or qualification.
You must be at least 18 years old (or the age required in your jurisdiction for online gaming) to use this service. If we reasonably believe that users are minors (people below the age of majority), we reserve the right to cancel their accounts immediately.
The Platform is intended only for users located within specific countries or regions where online gaming is permitted by law and regulations. We may modify the list of eligible locations at our discretion without prior notice. You must verify your country or region before accessing the service, as some jurisdictions may impose restrictions on certain games or services.
You will provide accurate, complete and current information in all your communications with us (including registration forms). By registering for an account, you confirm that:
Each user may only have one active account on the Platform. Using multiple accounts or sharing an account with another person is strictly forbidden and may result in suspension or closure of all affected accounts.
We reserve the right to request additional information, identification documents or perform identity verification procedures at any time if we reasonably believe that your account has been compromised by unauthorized access. You acknowledge and agree that this may temporarily restrict some features on our Platform until satisfactory evidence of your age, name, address and other personal details can be verified.
You are responsible for ensuring the accuracy of all information provided to us in relation to your use of the service (including payment methods). We will not be liable if you fail to notify us promptly about any changes to these details or have incorrectly entered account information on our Platform.
You must protect the secrecy and security of your login credentials, password(s) and all other confidential information related to accessing this website. You are responsible for ensuring that no unauthorized person can access your accounts or use them without permission.
You agree not to:
You will not engage, promote, enable, provide information about, advertise or sell services or software used primarily for accessing online gaming sites without proper authorisation from us (the platform administrators), which is required in order to comply with anti-money laundering and responsible gambling regulations. Any actions found as part of an account that can be associated with these prohibited activities could lead to having your user access rights suspended or removed completely.
We have a zero-tolerance policy for fraudulent behaviour, which includes but is not limited to:
By claiming any bonus offer we provide you agree to follow the rules for its redemption, which usually include a minimum deposit requirement before bonuses can be used or "wagered" and are often accompanied with terms that will limit their use further.
To qualify as eligible for withdrawal your wager must not only have been completed within such amount of days but also meet specific conditions defined in our bonus rules to prevent players from cashing out winnings without playing enough on the platform. Specific wager requirements differ by game category or promotion so, consult help sections or the promotions page when looking to redeem a particular offer.
Bonus abuse includes exploiting any aspect of an offer in such a way that goes against its intention for customer reward while still providing what our marketing strategies define as a reasonable profit margin for us (Cornwall Bingo Hall).
We operate under certain terms and conditions concerning payment method limitations and/or restrictions placed on user's withdrawals. For more information, see the Payment Terms section.
To comply with all anti-money laundering regulations you must allow the completion of a Know Your Customer procedure before withdrawing any funds from your account where we suspect a pattern typical to money-laundering schemes or even just an indication of suspected suspicious activity.
Withdrawal requests will be reviewed manually after all deposits made into it have passed through our audit procedures and, if necessary (though only under certain predefined scenarios), they can trigger a 72-hour period where we are allowed to perform additional security checks to ensure your integrity and the legitimacy of the withdrawal request.
As an online gaming platform provider, Cornwall Bingo Hall recognises that gambling carries risks. We operate in accordance with regulatory guidelines as set out below for protecting vulnerable gamers which include minors, under-age gamblers or people suffering from problems such as pathological addiction. Users will be expected to follow the "Responsible Gaming" section outlined further on this page.
Self-excluding means opting out of accessing our website while being aware that it may hinder access temporarily and at any time, users can remove their request which could then give full access back after a certain period. In addition to self exclusion we implement tools such as 'account restriction', limiting specific functionalities or complete suspension depending on further reasons stated in this Agreement.
All games operated by our platform are subject to regular review and assessment for fair play, transparency of outcomes generated through Random Number Generators ("RNGs") that ensure randomness each time bets are made, without influencing them to give a guaranteed win or loss for any individual session played using their account.
We aim at providing the most secure and reliable gaming experience possible but sometimes due unforeseen circumstances we may encounter unexpected situations where gameplay could be interrupted temporarily by force majeure.
